How it works
Six steps.
From instruction to completion.
You don't change how your fee-earners work. You just stop losing things between them — and stop fielding the same questions from clients twice a week. Here's the full workflow.
Open a new case
Start a Section 42 lease extension, Section 13 collective enfranchisement, Section 79 RTM application or deed of variation in seconds. LeaseFlow's pre-built precedents fill in the procedural skeleton — your fee-earner adds the matter-specific detail.
→ Average case opened in under 90 seconds.
Statutory dates populate automatically
Enter the date of the initial notice and LeaseFlow plots every downstream statutory deadline — counter-notice window, valuation period, application-to-tribunal cut-off, valuation date references and completion target — onto the matter timeline.
→ Date logic maintained by qualified UK leasehold solicitors.
Your team sees a single source of truth
Every fee-earner, paralegal and supervising partner sees the same live case status, the same documents and the same timeline. No more chasing status updates across three email accounts and a shared drive.
→ Per-matter permissions for trainees and external counsel.
Clients get scheduled updates — without you writing them
Automated, branded client emails go out at every milestone: counter-notice received, valuation instructed, terms agreed, completion booked. Set once for each case type — they run on every matter forever.
→ Open-tracking, bounce handling, fully branded to your firm.
Clients self-serve through a secure portal
Invite your client to a read-only branded portal where they see the live status, the next required action, and the documents they need to upload. Their "any update?" emails simply stop arriving.
→ Per-case access, AES-256 encrypted, revocable on completion.
Completion, archive, audit
On completion LeaseFlow seals the matter file — full document set, status history, communication log and audit trail — exportable as a signed PDF bundle for the file room or SRA evidence.
→ Retention policies configurable to your firm's data-handling rules.
Branded client portal
Your client thinks it's your firm.
Pro and Premium tiers ship with full white-label: your firm name, logo and colour palette on every page of the portal and in every automated client email. Clients never see the word "LeaseFlow".
Full feature breakdown