Customer stories
How leasehold and conveyancing teams across England & Wales put every matter on a shared statutory timeline — and what changed for their clients and fee-earners.
“Before LeaseFlow every lease extension meant a stream of 'any news?' emails. Now clients open their portal, see the counter-notice deadline and the valuation stage, and stop chasing. The statutory timeline does the explaining for us.”
“Enfranchisement claims involve dozens of leaseholders who all want to know where things stand. One shared portal link per matter replaced a monthly update letter and a lot of repeated phone calls.”
“New paralegals used to learn the Section 42 process from a Word checklist. With every matter mapped to the statutory stages, the required documents for each step are obvious, and missing items are flagged before they become a problem.”
Items marked “Example scenario” are composite illustrations of typical leasehold workflows and outcomes — they do not name real clients. Named customer stories are published with the firm’s written consent.
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